Tuesday, December 1, 2015

Inc.com: How Customer Service Culture Powers a 500% Annual Growth Rate at Nextiva

Inc.com
Inc.com, the daily resource for entrepreneurs. 
How Customer Service Culture Powers a 500% Annual Growth Rate at Nextiva
Dec 1st 2015, 13:00, by Micah Solomon

How this "Comcast-killer" VOIP company makes customer service and the user experience at the center.
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